Indonesia gets an award from Saudi Arabia for Hajj services

Jakarta (ANTARA) - The Indonesian government received an award from the Kingdom of Saudi Arabia because it was considered to have provided optimal hajj services, especially during the arrival and return process of pilgrims in the airport area.

This award was given by Wukala, a service provider company at the airport. The award was handed over by the Deputy Minister of Hajj and Umrah Abdul Fattah Masath to the Deputy Chair of the Saudi Arabia Hajj Organizing Committee (PPIH) who is also the Consul for Hajj of the Indonesian Consulate General in Jeddah Nasrullah Jasam in Mecca.

"We are grateful that there are parties who are very helpful, such as Wukala, who totally serves the congregation, whether transporting luggage, moving pilgrims, and managing documents," said Nasrullah in a written statement received in Jakarta, Thursday.

Nasrullah said that on behalf of the government, he would like to thank the Saudi Arabian government and related parties for the appreciation so that the implementation of this year's hajj will run smoothly.

He assessed that the success of the pilgrimage cannot be separated from Wukala's high commitment to provide the best service to pilgrims, including those from Indonesia.

Among the services provided by Wukala, one of them is deploying hundreds of Saudi female officers to make pilgrims feel more comfortable.

"These officers, apart from being young, are also very friendly. So they are very agile and make the congregation feel warmly welcomed upon arrival and when they will return from the Holy Land," he said.

According to Nasrullah, the presence of Wukala and a number of Saudi companies on duty in the airport area greatly helped PPIH Saudi Arabia. This is because their presence makes PPIH's work more effective and efficient.

He hopes that this award from Wukala will be a whip to improve services to pilgrims next year. Moreover, the number of quotas next year may increase if there is no COVID-19 pandemic.

"Hopefully this cooperation will continue to be developed well. On the other hand, Indonesian officers must also improve their professionalism and performance because the challenges ahead are not easy," said Nasrullah.