It has been about two weeks since the American company Meta launched its latest artificial intelligence technology under the name "Muse" on a limited basis in the United States and Canada, and during that period its application has dominated the Apple App Store , and the company's shares have risen by about 11%.
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However, this early success did not protect it from criticism due to privacy concerns, which led to it being banned by Amazon and prevented from accessing shopping services across its various platforms, amid expectations that artificial intelligence companies will move towards launching AI agent applications in a similar manner in the coming period.
The "Muse" has attracted around 600,000 daily active users, despite its recent launch.
The AI proxy that caused a stir earlier this year, OpenCloud, to the point that some users described the app as a version built on OpenCloud because of the similarities between the two.
On the other hand, the artificial intelligence agent "Muse" works best when you give it a large amount of your data, by giving it access to your text messages, emails, and even calendars and passwords for applications and services that you need it to connect to.
This has caused resentment among users who do not feel safe giving AI agents all this data in general, as well as being concerned about giving it to an AI agent affiliated with Meta.
A survey conducted by the American company Oppenheimer & Associates on American consumers showed that 8% of them trust Meta compared to about 30% who trust Google, but this lack of trust did not significantly affect the volume of user downloads, as the application was downloaded about 2.5 million times since it was first released.
Of course, Meta confirmed that the Muse application is designed in a way that preserves and protects user data, as each AI agent has its own computer that it works from directly.
This is consistent with statements made by the company's head of artificial intelligence, Alexander Wang, who explained that Meta fears user data leaks more than AI agents getting out of control.
Agent unable to access websites
Amazon decided to block Muse from accessing its store because, according to its statement, it was unaware of the agent's capabilities and did not authorize him to do so. The company also explained through its spokesperson, "Third-party companies must respect the decision of service providers regarding whether or not to participate in their services."
This statement reflects an adversarial view from Amazon towards Muse, Meta's AI agent, as it clearly appears that the company does not want to grant it access to its services.
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