Pertamina Patra Niaga Corporate Secretary Roberth MV Dumatubun, in a statement in Jakarta on Friday, said that Santa Claus greeted customers directly and distributed Christmas gifts, presenting a unique and memorable experience for people who stopped to refuel.
According to him, this activity is part of the company's efforts to provide more humane and community-oriented services, especially during special religious moments.
"We want Pertamina gas stations to be more than just places to refuel vehicles, but also spaces that provide a fun and meaningful experience for customers. Santa's presence at this Manado gas station is a token of our appreciation for the community celebrating Christmas, as well as a demonstration of Pertamina Patra Niaga's commitment to providing warm and memorable service," he said.
Villero, one of the customers who was on his way home to Manado, said he was impressed by the different Christmas atmosphere.
"I happened to be returning to Manado and saw an atmosphere like this at the gas station," said Villero.
Meanwhile, Maria, a customer who came with her children, admitted to being surprised and touched by Santa's presence.
"Usually, the Christmas atmosphere is felt in Manado, but Santa Claus walking around and greeting people directly like this really surprised us . The children were immediately happy and excited ," he said.
Roberth said that through this activity, Pertamina gas stations in Manado not only serve as places to refuel vehicles, but also become a space to share the joy and warmth of Christmas with people passing by, in line with Pertamina Patra Niaga's commitment to providing the best service and a positive experience for customers.
