Artificial intelligence is no longer just a set of digital tools to speed up daily tasks or increase productivity. It has become a radical force that is reshaping the business environment and establishing a new pattern of companies that may be run by one person with the help of dozens of "smart agents," while simultaneously posing existential challenges to the future of entry-level jobs and young people's opportunities to build their career paths.
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These complex issues dominated discussions at two sessions held on Monday as part of the World Investment Forum in Doha, Qatar . The first session, titled "Artificial Intelligence Everywhere: Opportunities, Impact, and Influence," and the second, "AI Agents and Applications," brought together a select group of government officials, investors, entrepreneurs, and technology experts to explore the opportunities and challenges of this transformation across various sectors, including entrepreneurship, education, the labor market, software development, digital sovereignty, and governance.
The sessions witnessed the presentation of unprecedented business models that break the traditional concepts of managing institutions. In the session on "Artificial Intelligence Agents and Applications," the CEO of "10K Digital," Felipe Mattos, reviewed his company's model, which he manages alone with the help of 47 artificial intelligence agents who handle the daily administrative and operational processes.
He explained that the agents share the tasks; one filters the email, another extracts the context and information, and a third decides whether a response is necessary, while a system of agents drafts the drafts, and only cases that require his direct intervention are submitted to Matos.
He predicted that this would lead to a huge surplus of custom software and a decline in the commercial value of off-the-shelf solutions, so that the real competition would shift from the ability to write code to possessing specialized knowledge, accessing customers, and gaining their attention, which would become a scarce resource.
Regarding the transition to the physical environment, Al-Hajri explained that artificial intelligence is a tool for accomplishing tasks that humans cannot perform with the same efficiency, revealing that his company is conducting tests in 3 tracks:
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